Trouble Ticket Tracker 2.0
- License: Commercial
- Language: English
- Release: 2009-03-24
- Size: 195 Kb
- Cost: 750.00 $
Awards
After collecting and analyzing of sent to us users' opinions about this program it takes our editors award with a rate "5". This means that this program is popular and was found as convenient and useful.
Features of Trouble Ticket Tracker
* Allows users add tickets
* Enables users to view tickets raised
* Facilitates editing tickets
* Shows current status of tickets
* Searches tickets by date, issue type, ticket id, and ticket status
* Provides admin section to create new users, add new issue status, new tickets, and new priorities
* Generates ticket reports
Uses of Trouble Ticket Tracker
* Allows fast documentation of issues
* Enables tracking tickets, routing requests, and managing issues
* Improves communication and collaboration
* Results in better customer support
* Improves turn-around-time for technical and customer support
Keywords: web based help desk trouble ticket tracker help desk software trouble ticket sofware issue ticket tracker
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