Windows Vista

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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FireScope Business Service Management, Business-Edition (BE) is the first BSM solution on the market available as a free, downloadable trial. Everything you need to better align IT with the business is included in this 400 meg virtual machine. The trial has no feature restrictions, just a 28-day, 100 asset limitations. With FireScope, you can innovate your IT Operations with a real-time view of your critical IT services.

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BCGControlBar ("Business Components Gallery ControlBar") is an MFC extension library that allows you to create Microsoft® Office 2000/XP/2003/2007 and Microsoft® Visual Studio-like applications with full customization options (Ribbons, Customizable Toolbars, Menus and more) and a rich set of professionally-designed GUI controls such as Calendar, Grid, Editor, Gantt and many others.

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IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks. Using such a program is currently the only way for a company to manage tasks being executed. No other form of assigning tasks (orally, by e-mail, or in written form) allows top managers to view a ‘slice’ of all the tasks and activities in progress at any particular moment in time.

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Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.

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The OCR Component is a robust .Net Component that can be integrated into your application to generate ASCII text from a bitmap, image, or a file such as a TIF, GIF, BMP, or JPG file. Our OCR component will interpret combinations of ASCII Upper Case, Lower Case, Numeric, and Special Characters in both the VS.Net 2003 and VS.Net 2005.

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GdPicture Light Imaging Toolkit is an intuitive image processing toolkit designed for document, photo and color image application development. It includes features to scan, edit, enhance, print, convert and save images in a large variety of formats. GdPicture Light Imaging Toolkit can be used from any 32 bits or 64 bits Windows development environment that can handle ActiveX components including visual basic 6, Delphi and Visual Studio .NET

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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.

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