Windows Vista

Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. The system will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. Querybot records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving quality of service.

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KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.

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Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

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Fight the IT Blues. The heart of KnowledgeBASE is a highly searchable and exandable information tree, viewed in outline or audited within a built-in wordprocessor. References to web sites, corporate sites, and network directories may be added at will. Essential documents may be stored right in the project database. Notes may make use of tables and named cells to tabulate out data. Each project is stored in a single file for distribution.

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ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

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Organize, search, and manage your information with askSam. askSam is a flexible and powerful way to organize information and create searchable databases from Web pages, Email, PDF files, texts, and Word documents. askSam is the only database designed for both structured and unstructured information. See how easy a database can be - no programming, no complicated query language. askSam puts your information where it belongs... at your fingertips.

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General Knowledge Base is an innovative knowledge management software allowing an easy and effective management of all types of knowledge bases. It is an optimal tool for categorizing and finding articles, documents or data. It allows user to keep documents systemized, to add notes and attachments, capture and store web pages from the web. Easy access to an organization's knowledgebase either on LAN, WAN or Internet is also provided.

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