Polar Help Desk Free 4.1
- License: Freeware
- Language: English
- Release: 2007-02-19
- Size: 9 Mb
- Cost: Free
Add to bookmarks
Delicious
Technorati
Blogmarks
Digg
Reddit
Furl
Blinklist
Google
StumbleUpon
Windows Live
Yahoo
Help
Awards
After collecting and analyzing of sent to us users' opinions about this program it takes our editors award with a rate "5". This means that this program is popular and was found as convenient and useful.
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
Keywords: customer support software technical support web based help desk trouble ticket helpdesk system online technical support help desk software helpdesk help desk helpdesk software computer technical support
Latest User Reviews:
Nandas.in, 2008-05-07 01:41:09
Version: 4.1
Hi,
After installing Polar help desk successfully, the application fails to load , i have checked iis port everything seems to right...please can you help on this to setup polar desk app.
Thanks,
Nanda
Alternative Programs
AdventnetManageEngine SupportCenter Plus 7.0
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration.
- License: Freeware
- Language: English, ChineseSimplified, Dutch, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish
- Release: 2008-12-02
- Size: 31 Mb
- Cost: Free
Computer Admin Pro 5.09
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.
- License: Shareware
- Language: English
- Release: 2011-09-23
- Size: 23 Mb
- Cost: 99.00 $
Desktop Authority Express 6.60
Desktop Authority Express reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
- License: Demo
- Language: English
- Release: 2006-05-15
- Size: 19 Mb
- Cost: Free
File System Auditor 1.02
File System Auditor audits, reports and alerts on Windows file server activity, showing who touched which files and folders, when and on what server.
- License: Demo
- Language: English
- Release: 2006-05-15
- Size: 49 Mb
- Cost: Free
Desktop Authority 7.05
Desktop Authority reduces total cost of desktop and application ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location.
- License: Demo
- Language: English
- Release: 2006-05-15
- Size: 116 Mb
- Cost: Free
Enterprise Security Reporter 3.00
Enterprise Security Reporter automates the documentation of Windows security for compliance audits and security reviews, preventing data theft, protecting confidential records and meeting regulatory requirements.
- License: Demo
- Language: English
- Release: 2006-05-15
- Size: 58 Mb
- Cost: Free
Skynet Monitor 1.1.0.1
It is easy to use. Help user manage and monitor the computer in the Network Node.There is 3 Main Function,Inspection desktop records,Control desktop ,Lock up desktop.You need a Ip address to connect a Skynet monitor client,and then the real-time Client's desktop show in the window if the connection is success. You also can control or lock up client's computer when use the function in the menu.
- License: Shareware
- Language: English
- Release: 2008-11-07
- Size: 1 Mb
- Cost: 39.95 $
Instant Knowledge Base 1.10
Instant Knowledge Base is a new, powerful help-desk, problem / solution-tracker, database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
- License: Shareware
- Language: English
- Release: 2008-11-06
- Size: 60 Mb
- Cost: 29.99 $
QQSoft Screen Share 3.5
Share Your Screen with Your Entire Network!Screen Share is a simple program to share your screen with each computer of your Windows network.Each computer can view your screen in realtime,or you can access your computer remotely - all from YOUR workstation!It has never been so easier to show your network exactly what is happening on your computer. This is also an ideal solution for education, training and demonstration at schools or in companies.
- License: Shareware
- Language: English
- Release: 2008-11-11
- Size: 2 Mb
- Cost: 29.95 $
QQSoft ScreenSpy 3.5
Do you have a computer at a currently unreachable location? Do other people at that location use this remote computer? Are you worried how they might be using it?This software is ideal for anyone who wants to monitor their distant PC from any location. It will tell you exactly what your teenager or employee is doing online - no matter how close or far away they are.All you need to do is just open the IE and input a simple URL......
- License: Shareware
- Language: English
- Release: 2008-11-11
- Size: 2 Mb
- Cost: 29.95 $